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Action Threads: Collaborative Moderation

Action Threads are Bue's revolutionary approach to Discord moderation. Instead of making quick decisions alone, your moderation team can collaborate on complex situations, ensuring fair and consistent outcomes.

What are Action Threads?

Action Threads are dedicated discussion spaces created automatically when moderation actions are needed. They allow your team to:

  • Discuss situations before taking action
  • Share context and evidence
  • Vote on outcomes democratically
  • Document decisions for future reference

How Action Threads Work

1. Automatic Detection

Bue monitors your server for situations that might need moderation:

  • Reported messages or users
  • Automated rule violations
  • Suspicious activity patterns
  • Community member concerns

2. Thread Creation

When a situation is detected, Bue creates an Action Thread containing:

  • Situation summary with relevant context
  • Evidence (messages, user history, etc.)
  • Suggested actions based on your server rules
  • Discussion space for your team

3. Team Collaboration

Your moderation team can:

  • Review the evidence together
  • Discuss the appropriate response
  • Share additional context or concerns
  • Reach a consensus on the action

4. Action Execution

Once your team decides on an action:

  • Vote on the proposed solution
  • Execute the action with full context
  • Document the decision for future reference

Setting Up Action Threads

Basic Configuration

Configure Action Threads for your server:

/config action-threads enable
/config action-threads-channel #action-threads

Advanced Settings

Customize how Action Threads work:

/config action-threads voting-threshold 3
/config action-threads auto-archive 24h
/config action-threads notify-role @moderators

Action Thread Types

1. Report Threads

Created when users report content or behavior:

  • User reports via right-click menu
  • Message reports for inappropriate content
  • Behavior reports for ongoing issues

2. Violation Threads

Triggered by automated rule detection:

  • Spam detection patterns
  • Inappropriate content filters
  • Suspicious activity alerts

3. Appeal Threads

For users appealing moderation decisions:

  • Ban appeals with full context
  • Timeout appeals for review
  • Warning appeals for discussion

Best Practices

Team Guidelines

Establish clear guidelines for your team:

  1. Response time - How quickly to respond to threads
  2. Evidence standards - What constitutes sufficient evidence
  3. Voting procedures - How decisions are made
  4. Documentation - What to record for each case

Thread Management

Keep your Action Threads organized:

  • Use clear titles that describe the situation
  • Tag relevant team members for specific expertise
  • Archive resolved threads to keep the channel clean
  • Reference previous cases for consistency

Advanced Features

Custom Actions

Create custom actions for your server:

/action-threads create-action "Community Service" "User helps with server events"

Integration with Logging

Action Threads integrate with Bue's logging system:

  • Full audit trail of all decisions
  • Evidence preservation for appeals
  • Pattern recognition for repeat offenders
  • Team performance metrics

Automation Rules

Set up rules to streamline common cases:

/automation create-rule "Auto-timeout spam" "timeout 1h" "confidence > 90%"

Metrics and Analytics

Track your moderation effectiveness:

  • Response times to Action Threads
  • Decision consistency across team members
  • Appeal success rates and patterns
  • Team workload distribution

Privacy and Security

Action Threads are designed with privacy in mind:

  • Private channels only visible to moderators
  • Encrypted evidence storage
  • Automatic cleanup of sensitive data
  • GDPR compliance for user data

Troubleshooting

Common Issues

Threads not being created:

  • Check channel permissions
  • Verify notification settings
  • Ensure Bue has required permissions

Team members not notified:

  • Check role assignments
  • Verify notification preferences
  • Test with /test action-threads

Voting not working:

  • Ensure minimum team size is met
  • Check voting threshold settings
  • Verify team member permissions

Migration from Traditional Moderation

Moving from traditional moderation to Action Threads:

  1. Start gradually - Enable for serious cases first
  2. Train your team on the new workflow
  3. Adjust thresholds based on your server's needs
  4. Monitor effectiveness and iterate
Getting StartedNext: Smart Logging